At DigiGroup Entertainment, we value your privacy and are committed to protecting the personal information collected through our event, entertainment, and digital activation services. This Privacy Policy explains how we collect, use, and safeguard personal data to provide exceptional experiences for both clients and event guests.
When you engage with our services—whether booking an event, communicating with our team, or participating in an activation—we may collect:
Client Information: Name, company, billing address, email address, and phone number provided during booking or inquiry.
Guest Media & Data: Photos, videos, GIFs, or recordings captured at events, along with optional details such as name, email, or phone number when provided to receive media or participate in promotions.
Operational Data: Event preferences, session details, technical logs, and timestamps related to event setups or booth usage.
Communications Data: Emails, text messages, and other correspondence related to event coordination or customer support.
Anonymous Data Options
Upon request, DigiGroup can configure certain activations to operate in anonymous mode, collecting no personally identifiable information. Guests can still create and receive media content while remaining anonymous.
We use collected data solely to support and improve the services we provide, including:
Delivering photos, videos, and digital content to guests or clients.
Coordinating event logistics and communication.
Providing analytics, reports, or branded deliverables to clients.
Enhancing our operational efficiency and service quality.
We do not sell, rent, or share personal information or phone numbers with third parties or affiliates for marketing or lead generation purposes.
When clients or guests voluntarily provide a phone number, DigiGroup Entertainment and its affiliated brands (including DigiBooths and Pittsburgh Digital DJs) may use that number to send messages related to:
Booking confirmations and event coordination.
Delivery of media links or event updates.
Customer service, setup, or technical support.
By providing a phone number, individuals consent to receive such communications. Message and data rates may apply. You may opt out anytime by replying “STOP” or contacting us directly at [email protected].
Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will never be shared with any third parties.
We take data protection seriously:
All communications and file transfers use encrypted (SSL/HTTPS) connections.
Data and media are stored on secure, access-controlled servers.
Event galleries or client portals are private and accessible only via direct link.
We align our practices with GDPR standards for transparency and accountability.
Client and event data are retained only as long as needed to fulfill contracted services.
Media content is typically archived after 30 days, unless a longer duration is agreed upon.
Event galleries may remain accessible for up to two (2) years unless otherwise requested.
Guests and clients may request earlier deletion or data access at any time.
To request deletion or access, contact [email protected].
Individuals have the right to:
Request access to their personal data.
Request correction or deletion of personal data.
Withdraw consent for use of their media.
Participate in anonymous activations where available.
When DigiGroup provides event services on behalf of a client or brand, media and related data are shared only with that client or their authorized representatives. DigiGroup does not share data between unrelated events or clients.
DigiGroup Entertainment complies with applicable privacy and communications regulations, including:
GDPR (General Data Protection Regulation)
TCPA (Telephone Consumer Protection Act)
A2P 10DLC text messaging standards
We continually review and update our practices to maintain compliance and protect your data.
DigiGroup Entertainment Privacy Team
📧 Email: [email protected]
📞 Phone: 724-405-7729
🌐 Website: https://digigroupentertainment.com/privacy-policy
To fully modernize and future-proof your privacy framework:
Add a “Cookies & Tracking” section if your DigiGroup website uses analytics (Google Analytics, Meta Pixel, etc.).
Add a “Children’s Privacy” note if any events may involve minors.
Add a “California Privacy Rights (CCPA)” section if you have clients or users in California.